We all know how consumer behaviours have been changed after the outbreak of the covid-19 pandemic. Organizations have adopted digital channels and mediums to improve their customer service, provide relevant information, cost-effective solutions and so forth. Nowadays, organizations are adopting chatbots as a digital tool to delight their customers with personalized experiences. Let’s take a… Continue reading How can chatbots transform customer experience in 2022?
Whenever we launch a campaign, our hopes are really high in terms of success rate. Isn’t it? You spend hours researching the data, analyzing the audience, their interests, and studying their shopping behavior. And, of course, you spend your quality time as well as money on campaigns, then naturally, you expect great results. Well, results… Continue reading Advertising Mistakes & Why you need to hire an Advertising agency
Do you think that trends are ever-evolving? or, do you think customers’ preferences are changing? Well, trends are evolving constantly because customer’s preferences are evolving. Hence, the market and marketers both need to adapt and shift where the customer is moving. Year by year, we get to see drastic changes in the digital marketing industry… Continue reading DIGITAL MARKETING TRENDS 2021 VS 2022